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Loyola University New Orleans (LOYNO) is committed to a policy of ensuring that no otherwise qualified individual with a disability is excluded from participation in, denied the benefits of, or subjected to discrimination in university programs or activities due to his or her disability. The university is fully committed to complying with all requirements of the 1990 Americans with Disabilities Act (ADA) as amended by the 2008 Americans with Disabilities Amendments Act (ADAAA) and Section 504 of the Rehabilitation Act of 1973 as amended and to providing equal educational opportunities to otherwise qualified students with disabilities.
Any university student who believes that he or she has been subjected to discrimination on the basis of disability, or has been denied access or accommodations required by law, shall have the right to invoke the grievance procedure. This grievance procedure is designed to address disagreements or denials regarding requested services, accommodations, or modifications to university academic practices or requirements. Retaliation of any kind against a complainant is strictly prohibited.
The grievance procedure is not intended and shall not supersede other university policies and procedures, which may exist for addressing alleged violations of ADAAA and/or Section 504, and other issues of concern for which separate university policies and procedures exist, including for example, grade appeals. Students are encouraged to consult with the Director of Disability Services or the Special Needs Counselor regarding the most appropriate university policy or procedure to address a particular concern.
Students with disabilities are responsible for contacting the Director of Disability Services or the Special Needs Counselor if reasonable accommodations are not implemented in an effective and timely manner. Disability Services is located in Marquette Hall 112. The Director of Disability Services and the Special Needs Counselor can be reached at 504-865-2990. They can also be reached by email at firstname.lastname@example.org or email@example.com.
Students with disabilities should first consult with the Director of Disability Services/ADA Coordinator when accommodation-related concerns arise. The Director of Disability Services will attempt conflict resolution at the lowest level possible and move forward when necessary to the next appropriate level. If the dispute cannot be resolved by this process, the student may then lodge a formal written grievance complaint (see below).
Faculty and staff are required to implement accommodations authorized by Disability Services. If faculty members or staff question an accommodation recommended by Disability Services and wish to appeal the decision, they must continue to afford the accommodation to the student while their appeal is considered. The faculty or staff should discuss their concerns with the Director of Disability Services and submit a formal written appeal to her if the discussions do not result in a resolution of their concern. The relevant documentation and the reasoning for and against the requested accommodation(s) will be reviewed by the Director of Disability Services. If upon this review, Disability Services determines that the accommodation is warranted, the faculty or staff person, department and/or appropriate administrator will be required to accommodate the student. If the faculty or staff have submitted a written appeal, within 10 working days they will be informed of the decision in writing by the Director of Disability Services.
Formal written grievances or complaints regarding accommodation issues should be submitted to the Director of Disability Services. The Director of Disability Services will work with university personnel and the student(s) in a timely manner to resolve disagreements regarding recommended accommodations or related issues.
The following procedures will be used to review all formal written complaints or grievances alleging violations of the ADAAA or Section 504:
Section 504 of the 1973 Rehabilitation Act and the 1990 Americans with Disabilities Act (ADA) as amended by the 2008 ADA Amendments Act (ADAAA) in effect as of January 2009.
The office of Disability Services at Loyola University New Orleans is the recognized authority on all aspects related to academic accommodations for students with disabilities enrolled in Loyola University New Orleans. Even if someone chooses not to employ Disability Services assistance in acquiring accommodations, the faculty can use Disability Services as a resource to verify the legitimacy of the request for accommodation, review and interpret documentation, and explain the student's legal rights to accommodations.
These procedures and policy were originally authorized by Disability Services and approved by the Provost in 1997. Minor revisions to this document do not constitute a change in the basic policy regarding grievance procedures.
Latest revision: August, 2014