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Second Harvest Benefits Help Line

ABOUT THE AGENCY 
Founded in 1982, the Second Harvest Food Bank of Greater New Orleans and Acadiana fights hunger in south Louisiana through food distribution, advocacy, education, and disaster response. Second Harvest recently established the Benefits Help Line, a toll-free phone number people can call to apply for various forms of public assistance including SNAP (Supplemental Nutrition Assistance Program, formerly known as food stamps), CCAP (Child Care Assistance Program), TANF (Temporary Aid to Needy Families), and other programs.

WHAT YOU DO 
Loyola students serving at Second Harvest can serve in one of two capacities: taking calls on the Benefits Help Line or assisting with client interviews.  The Benefits Help Line has a particular need for Spanish speakers.  Bilingual students and high-proficiency Spanish speakers may be given preference for these positions.

WHAT YOU LEARN 
Loyola students will build communication skills, increase their knowledge of publicly-funded benefit programs and get a firsthand view of the food and hunger issues facing south Louisiana.  Spanish-speaking Help Line volunteers will have the opportunity to build language comprehension and speaking skills.

INTERACTIONS
people facing food insecurity  adults  some non-English speakers

LOCATION
700 Edwards Ave., Harahan, 70123

CONTACT
Melanie Hoeman • Volunteer Services Supervisor
mhoeman@secondharvest.org • 504.729.2834

DAYS & TIMES

Mondays Tuesdays Wednesdays
9am-4pm 9am-4pm 9am-4pm

*Students may be able to serve on Thursdays, 9am-4pm, by special arrangement only

TRANSPORTATION
Map & directions 
Driving • 20 min (free street parking)

PRESERVICE REQUIREMENTS

  1. Students interested in serving at Second Harvest should be prepared to have their resume reviewed and should also be prepared for a brief interview.
  2. Students will be asked to attend an on-site orientation.