Our Mission
Meeting Our University Community Needs and Exceeding Their Expectations
The Office of Student Records is a central administrative office of the University for all academic processes and policies providing an important link between the institution and the student. The Office of Student Records’ responsibility is to create, maintain, verify, issue and protect each student’s record. To accomplish this, the Office of Student Records maintains a state-of-the-art academic records system, which is the basis of the university’s budget, executive management, and enrollment studies. Technology is employed to improve service to students, faculty and alumni without sacrificing personalized attention and the security of records.
The Office of Student Records places service to students, faculty, administrators and staff first among its priorities. Personalized attention and a commitment to effective and efficient service are important values in the administration of the Office of Student Records. The Office of Student Records is the only “records” office authorized to issue academic transcripts and diplomas. Other services provided include: conducting system training for new faculty and staff; providing support for colleges in setting up their term course offerings; assisting the colleges and students with registration; grade reporting; scheduling classes into the space available in the general classroom pool; continually verifying the accuracy of all system data; verifying student enrollment status; creating and disseminating standard and specialized reports to the colleges and departments for planning and decision-making purposes; reviewing, analyzing and suggesting revisions to current policies and processes or addition of new ones where appropriate; and assisting the Office of University Relations with commencement.
The Office of Student Records pledges to be an exemplary model of service and performance of duty treating all members of the University community with respect and dignity. The highest quality of service is sought through our staff in accordance with the core values articulated in the mission statement of the University.
