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Services and Support

The Academic Resource Center (OAE) provides support services to help Loyola students reach their full academic potential. Academic counselors evaluate academic and cognitive skills and design a program to address the individual needs of each student. The center also provides tutoring and makes referrals to other services when needed.

Academic Counseling and Assessment—Each student is individually assisted in formulating a personal strategy for achieving academic success. The plan may involve OAE tutoring or referral to other university services.

Tutorial Services—OAE provides peer tutoring under the supervision of the professional staff. Before being assigned to a tutor, students meet with an academic counselor to determine the best course of action.

Study Skills—OAE offers a one-hour course in study skills, SPST A105, and non-credit weekend and evening seminars for all undergraduate students. The course is designed to allow students to apply skills to their current course work. The syllabus is designed with input from the students taking the course. Topics may include time management, note-taking, memory, effective reading, critical thinking, learning styles, and research skills.

Fall and Spring Enrichment—The Fall and Spring Enrichment Programs are designed to assist entering freshmen and transfer students in meeting the academic demands of their first semester at Loyola. Students take a Study Skills course and meet once a week with a member of the OAE staff and an OAE peer tutor to apply study skills to their actual course work.

Summer Bridge—The Summer Bridge Program allows students to begin taking their first-year courses from mid-June through the last week in July. It also affords students the opportunity to experience life on campus while earning seven hours credit. Bridge professors are outstanding faculty members and work closely with OAE’s professional staff to provide an excellent beginning in college. OAE also provides academic counseling and peer tutoring under the supervision of the professional staff. Students are admitted through the Office of Admissions. Phone: (504) 865-2990 E-mail: enrich@loyno.edu

The University Counseling Center offers personal counseling services for students. All professional staff members have graduate degrees and specialized training in working with college students. Information shared between counselor and student is confidential and center records are independent of all other university records. Students may meet in individual counseling or in groups. Recent groups were offered for interpersonal growth and for victims of sexual aggression. A comprehensive substance abuse program offers assessment, counseling, referral, and educational programs. Phone: (504) 265-3835

The Career Development Center offers full-service career development and placement activities. Services include résumé preparation, job search strategies, and interviewing skills development. In addition, the center receives thousands of requests for part- and full-time employment and coordinates on-campus recruiting. The center hosts several career fairs and, with on-campus recruiting, brings more than 300 companies and organizations to campus throughout the year to provide students with internship and employment opportunities. Phone: (504) 865-3835

Disability Services was created to help provide equal access for students with disabilities. The staff assists students in meeting the demands of university life by coordinating campus services for students with disabilities and offering academic support services. These services include specialized counseling for students with disabilities; implementation of accommodations; note-taking and transcription services; tutorial services; and support groups. Phone: (504) 865-2992

The English Writing Lab is designed to assist students with all phases of writing for English composition courses. Peer tutoring is available. (504) 865-2278

The Math Center, commonly called the "Math Lab," is a multimedia resource center for all Loyola students enrolled in math classes. A professional staff and well-qualified students provide one-on-one tutoring for students in basic skills (developmental math) through calculus, as well as differential equations, linear algebra, and discrete math. Textbooks, instructors’ manuals, and other reference materials are available for almost all undergraduate math courses taught at Loyola. Instruction and assistance using myriad graphing calculators and computers are also provided. Phone: (504) 865-2551

The Monroe Library has more than 350,000 books and periodical volumes and subscribes to 1,300 print periodicals and newspapers. The library also offers a music collection with scores and CDs. The library offers online access to more than 21,000 electronic journals and 27,000 electronic books, along with a wide range of information resources through its website. Monroe Library offers many instructional opportunities, including 24/7 virtual reference service, individual appointments, workshops, and technology clinics. Students can also get assistance from Writing Across the Curriculum tutors at the reference desk. The library also provides laptops and other equipment for checkout.

The Monroe Library features state-of-the-art teaching and learning facilities including the new Information Literacy Living Room and Lab, multimedia classrooms, wireless Internet access, and a multimedia Macintosh classroom for music and visual arts production. The Living Room is a unique space designed to encourage creative collaboration among students, faculty, instructional technologists, and librarians. The room’s contemporary furniture can be arranged for many purposes, including group study, presentations, and workshops.

The Ross Foreign Language Center is designed to offer computer-assisted instruction, audiotapes, videotapes, and peer tutoring to students taking modern foreign language courses. Phone: (504) 865-3897

The Writing Across the Curriculum (WAC) lab helps Loyola students in all phases of the writing process by providing peer tutoring, workshops, and computer support. WAC operates two computerized writing centers; each is equipped with Dell PCs and laser printers to facilitate writing, revising, and electronic research. The main WAC Writing Center in Bobet Hall Room 100 serves students 12 hours a day on weekdays, and Saturday and Sunday afternoons throughout the academic year. The WAC Center for Writing and Research in the Monroe Library operates on a similar schedule. No appointments are necessary. Phone: (504) 865-2297 E-mail: wac@loyno.edu

The Loyola Bookstore is located in the Danna Center and is open six days a week (five days during the summer). All textbooks are available in the lower level. The upper level offers a wide variety of general books, school supplies, course materials, computer software, hardware, peripherals, and clothing. Students may use cash, checks, major credit cards, or the Loyola Express Card for payment. Phone: (504) 865-3262

University Ministry at Loyola is a team of priests, women, and men dedicated to meeting the religious and spiritual needs of our community. Along with the Jesuit Center, campus ministers assume the responsibility of fostering the Ignatian ideals and values that spring from a lived Christian, notably Catholic, faith. Providing support to students of all faiths and traditions, the staff of Campus Ministry offers an array of individual and group programs including Worship and Prayer, Eucharist Liturgies, and the Sacrament of Reconciliation. Scripture study and interfaith services are offered throughout the year. There are also opportunities for retreats and evenings of recollection for all within the university community. Staff members accompany students seeking full communion with the Catholic church, the Sacrament of Confirmation, marriage preparation, spiritual direction, and pastoral counseling. In the area of peace and justice, each spring a group travels to the Texas/Mexico border in a Border Witness Program. LUCAP (Loyola University Community Action Program), part of Campus Ministry, offers students myriad opportunities to become involved in the New Orleans community through volunteer work, witness, and action seeking social justice.

Mass is celebrated in Ignatius Chapel in Bobet Hall for the university community at 12:20 p.m. and 4:50 p.m. Monday through Friday as well as 9 p.m. Monday through Thursday, and 10:30 a.m. and 9 p.m. on Sunday. Interfaith services are held Thursdays at 6 p.m. Phone: (504) 865-3226

The Center for Student Leadership Development provides opportunities for personal skill development; teaches a foundation in leadership theory; and supports students in their endeavors to be involved, influence student life, and advocate social action. CSLD offers an annual leadership conference, student development transcript, workshops, and the Emerging Leaders Program.

The Emerging Leaders Program offers a "fast track" to becoming involved and being a student leader at Loyola. The program focuses around the two-credit academic course, Organizational Leadership, which can be used as an elective toward graduation. This course, which offers a Leadership Mentor, Student Development Transcript Program, and Selected Leadership Activities in which to participate, is available during the fall semester. Only two sections are offered and they are open to 25 students per section.

Enrolling in Organizational Leadership automatically enrolls students into the Emerging Leaders program. Students can enroll in this course when meeting with their academic advisors. Graduates of the Emerging Leaders program are recognized at the Student Leadership Banquet held annually in the spring. Phone: (504) 865-3030

Commuter Services is located in the Student Activities Office, lower level of the Danna Center. It provides off-campus apartment listings, locker rentals, a ride board, and a bi-annual newsletter. During orientation, this office conducts a commuter student meeting designed to address the specific needs of commuting students. Phone: (504) 865-3622

The Danna Student Center and Office of Co-Curricular Programs is the hub of student life outside the classroom. It is a place where the Loyola community can meet on a social basis, eat a meal, buy books, or simply visit with friends. The center provides services including the Loyola Bookstore and Dining Services and conveniences such as automatic bank machines, a full service hair salon, and a travel agency. Other services in the Danna Center include an art gallery, a commercial mall, convenience store, post office, an information/ concierge desk, information and assistance for commuter students, and meeting rooms and lounges. Social, cultural, educational, and recreational programs are also available. And, more than 120 student organizations offer diverse opportunities to develop leadership skills. The Student Government Association, Black Student Union, Greek organizations, and the University Programming Board are advised through this center. Phone: (504) 865-3622

Loyola Dining Services, located in the Danna Center, Our Executive Chef James Betts focuses on providing great food presented at honest values in locations where students get to choose when and where they eat. Loyola Dining Services prides itself on serving a variety of fresh, made to order meals which are delivered with unsurpassed service in all eight of our dining locations. Flexible, nutritious, and economical meal plans are available for both resident and nonresident students. In addition to the meal plan, students may obtain a cash card which allows an amount of money to be placed on account to purchase food at any of the food service facilities in the Danna Center and vending machines. Students may choose from a variety of dining formats (buffet, fast food, and salad bar). Other food service operations include Godfather's Pizza/Convenience Store, Cafe A La Cart, Smoothie King, the Underground, and the Pine Street Café (now Dunbar's). All freshman resident students are required to purchase a meal plan for their first year at Loyola. Phone: (504) 865-2127

The Loyola Express Card is the official university identification card. This debit card is the all-in-one card with several accounts available. In addition, the card is necessary to gain access to the parking garage, the Recreational Sports Complex, and the residence halls. The Express Card offers the following accounts:

• Meal Plan Account which can be used with any of the meal plans to keep track of meals used;

• Flex Account which can be used in all establishments that accept the Loyola Express Card including the Loyola Bookstore, Central Reproduction, Convenience Store, and the Recreational Sports Complex. It can also be used in all eating establishments and offers a 5.5% discount on food purchases. Vending and laundry machines on campus can also be accessed from this account.

The Loyola Express Card gives the peace of mind that funds are secure. If the Express Card is ever lost, report it to any cashier, the Express Card Office, or University Police and the card will be deactivated immediately. The Express Card can be replaced for a nominal fee. Phone: (504) 865-3000

Through its Office of Financial Aid, Loyola University provides assistance to students who would not otherwise be able to attend a private, Catholic, Jesuit university. In addition to need-based aid, a number of scholarships are offered to acknowledge and support outstanding academic achievements and community service/leadership. Students must complete the Free Application for Federal Student Aid (FAFSA) each academic year in order to be considered for need-based financial assistance. Please consult the Office of Financial Aid and Scholarships with specific questions. Phone: (504) 865-3231

Information Technology (IT) coordinates the instructional, research, and administrative computing activities and provides telephone, voice mail, and fiber-optic network services. IT delivers these services through four groups of professionals. The Client Services group delivers those IT services you can see, i.e., computer work stations, labs, printers, and local networks; Computer Services delivers the behind-the-scenes content of the campus-wide fiber-optic network, the centralized computing platform, and network servers; Telecommunications delivers voice technology, local- and long-distance phone service, and voice messaging; and Programming Support delivers computer programming, project management, and web page services. IT adds value to the educational experience at Loyola, and supports the university’s objectives for national recognition through online services. IT provides current technology, prompt service, and robust network connections to allow the fast, accurate, and free interchange of educational content, information, and ideas throughout the Loyola community and the world. Technical support is available in various forms. Resident assistants in each residence hall are trained and available to answer common connection-related problems. IT’s Client Services can be contacted by e-mail or by telephone through the Call Center for support with the Win 95 Internet connection. Telecommunications can assist with voice mail and telephone services by calling the Telecom Center at extension 3637 (off-campus: 865-3637). Phone: (504) 865-2455 E-mail: techhelp@loyno.edu
Call Center: (504) 865-2255 for computer or telephone assistance

The Loyola Wolfpack Intercollegiate Athletic Program competes in the NAIA (National Association of Intercollegiate Athletics), Division I, as a member of the Gulf Coast Athletic Conference. Loyola currently fields teams in the following sports: men’s and women’s basketball, cross country, tennis, baseball, women’s soccer, and women’s volleyball. By a student referendum conducted in 1991, the program is financially supported by a student fee dedicated to the intercollegiate athletic program. Loyola does not offer athletic scholarships to its athletes. Phone: (504) 864-7225 (864-PACK) E-mail: wolfpack@loyno.edu

The International Student Affairs office serves more than 200 international students currently enrolled at Loyola. Its primary function is to provide assistance in adjusting to life in the U.S. and at Loyola. Through a wide variety of programs, the office encourages interaction among international students, the university, and the local community. Its programs include the Loyola Intensive English Program (LIEP) and numerous cultural programs including the Country Fair and International Week. Phone: (504) 865-3526 E-mail: isa@loyno.edu

The Office of New Student Orientation assists all students in making a smooth transition to Loyola. Staffed with professional personel and trained peer assistants, the office provides information, problem-solving, and referrals to persons or offices which can address a student’s concern. The focus of the office is to help new students get involved and feel a part of the Loyola community. The office conducts summer orientation programs for students and parents, as well as the "Catch the Action" fall orientation program. In addition the office publishes and distributes fyi, a newsletter for first-year students, conducts floor programs in conjunction with the residential life staff, and plans ongoing social and educational programs for new students. Phone: (504)865-3676 E-mail: fyi@loyno.edu

Together with other parents, alumni, and the Office of Admissions, you can provide a positive influence in the recruitment of new students and their families to Loyola through LUPAAN—Loyola University Parent and Alumni Admissions Network. LUPAAN fosters a feeling of union among Loyola parents, alumni, and friends in areas outside of New Orleans. The program carries a spirit of cooperation and fellowship which establishes and maintains an effective relationship between the university and its alumni, parents, and friends.

Members of the LUPAAN network may choose the activity in which they would like to participate. The three major annual activities are correspondence to prospective students and parents; college fair programs; and parties and receptions, which are usually hosted in a LUPAAN member’s home and coordinated with the admissions office. Phone: (800) 798-ALUM

Sponsored by the Office of Alumni and Parent Relations, the annual Family Weekend —scheduled for October 3, 4, and 5, 2008 —brings parents to campus to interact with their student-children, administrators, deans, faculty, and staff. Activities include a "shadow program" where parents accompany their daughter or son to class, a presentation by college deans, a reception hosted by the University President and a closing-day Mass and Jazz Brunch.

Vehicle access to the campus is restricted only to resident freshman students. Parking permits are required 24 hours a day, every day of the year, for campus parking privileges. Visitors and other nonpermit vehicles may park on a cash basis in the parking garage on Freret Street or at a paid meter. Vehicles parked without a permit are subject to fines and immobilization. Phone: (504) 865-3000

Many residents, particularly new students, find they need some extra help with their studies. Potential Peer Tutors are available to help residents, free of charge, in a variety of class subjects. These students volunteer their time to help students with their course work. Tutors are carefully screened for academic excellence and willingness to volunteer their time. A list of Potential Tutors along with their subject areas are posted in the residence halls. Most of the Potential Tutors reside on the 12th floor of Buddig Hall. Phone: (504) 865-2445

The Department of Wellness provides opportunities for Loyola students, employees, and alumni to participate in competitive and noncompetitive, organized and informal sports, and fitness activities. It is the express purpose of the department to meet the diverse needs of the university community with a comprehensive program including intramural sports, extramural sports, club sports, non-credit instructional programs, open recreation, and special interest programs. Students participating in all sports and recreational activities are responsible for ensuring they are medically able to withstand the rigors of the physical activity in which they plan to engage. Likewise, all students should have sufficient personal injury insurance in the event of an accident.

The University Sports Complex is a multi-purpose sports facility which includes an Olympic-style swimming pool; courts for basketball, tennis, volleyball, badminton, and soccer; racquetball courts; a whirlpool; a suspended jogging track; and a weightlifting/conditioning area. It also has locker rooms, each with a sauna and steam room. The facility also houses the Athletic Department and the Loyola Athletic Hall of Fame. Students are admitted free with their university ID card and may purchase memberships for immediate family members. Phone: (504) 864-7539 Reservations: (504) 864-7787

The Office of Residential Life manages three residence halls on the main campus: Biever Hall, which houses undergraduate men and women in double rooms; Buddig Hall, which houses undergraduate women in suites; and the new residence hall which houses upper-class men and women in suites and apartments. Freshmen live in either Biever or Buddig Hall. Located approximately two blocks from the main campus on Loyola’s Broadway campus is Cabra Hall, which houses upper-class law and graduate men and women. All residence hall buildings are accessible to students who are physically disabled and each hall has resident rooms to meet the special needs of these students.

Residence halls at Loyola exist to provide both a safe, comfortable, physical environment and services designed to facilitate the learning, growth, and personal development of each resident hall student. Residence hall living provides the student with an opportunity to learn about persons from varied backgrounds and cultures and to share value systems and ideas. Residence halls teach each group living skills and a sense of responsibility to the community.

Through student development programming in the halls, Residential Life aims to contribute to the personal development of the residents by providing out of class educational experiences which facilitate student growth in social, emotional, physical, spiritual, life planning, sexual, intellectual, and human awareness areas.

The primary objective of the residence halls is to provide an environment conducive to academic achievement and personal growth in which students feel comfortable and at home. All members of the Residential Life team—from desk assistants to the professional staff—work together to create a challenging, yet supportive environment that achieves this objective and enhances the educational process.

Live-in professional personnel and resident chaplains, who are Jesuits priests and religious sisters, staff each residence hall. Each floor has specially selected and trained student resident assistants (RAs) who are responsible for the programming, enforcement of policy, counseling and referral, and general hall administration. A student health assistant on each campus is available in the evenings to provide medical assistance to students. Each hall has a front desk, staffed by student desk assistants who monitor the lobby, check out equipment, and provide general information, among other duties. Phone: (504) 865-3735 E-mail: reslife@loyno.edu

The Student Affairs office is the central administrative office for the Division of Student Affairs. It houses the office of the vice president and associate vice president for student affairs. The Division of Student Affairs includes the departments of Counseling & Career Services; International Student Affairs/Loyola Intensive English Program; Joseph A. Danna Center and Student Activities; Loyola Express Card Office/Parking Services; New Student Orientation; Public Safety/University Police; Recreational Sports; Residential Life; and the Student Health Service.

The vice president is the coordinator of the university’s Emergency Preparedness Committee which is responsible for planning and implementation of the university’s Hurricane Emergency Plan and other plans for other emergency situations. Official information on the closure of the university due to inclement weather or other emergency is posted on the university’s Emergency Information Line at 865-2186. Among other responsibilities (see "student organizations" paragraph under Danna Center heading, page 13), the associate vice president supervises the university’s discipline program and the Center for Student Leadership Development. Phone: (504) 865-3030 Emergency Information Line: (504) 865-2186 E-mail: saoffice@loyno.edu

The Office of Student Finance is located on the first floor of Marquette Hall. Prior to the beginning of the semester, a bill is sent to incoming and returning students who have preregistered. All payments are due 30 days from the billing date unless other arrangements have been made. Students who are not early registrants and who are registering at the beginning of the term will be expected to make payment at the time of registration. Accounts not paid by these deadlines will be placed in past due status. All payments should be made in the Office of the Bursar, located on the second floor of Marquette Hall. Monthly payment plans are available from outside vendors until September 1. Please contact the Office of Student Finance for more information on the monthly payment plans or the student account. Phone: (504) 865-3337

The Student Health Service is for resident and non-resident, full-time and part-time students. It focuses on preventative health care through education. Medical assistance is available for emergency treatment for accidents or illnesses, medical care for minor illnesses and injuries, and a referral service to consultant specialists. A registered nurse is available, 8 a.m. until 5 p.m., Monday through Friday.

Physicians maintain medical clinics throughout the week. An orthopedic clinic is also held on a weekly basis. All students treated in Student Health Service must complete a Health History Form which is then kept on file in the Student Health Service office. Minor students must also have a treatment release form signed by their parent or guardian. This release is included on the Health History Form.

Louisiana state law requires all incoming students must have an immunization for measles, mumps, rubella (two doses are required for students born after 1956), Diphtheria/Tetanus shot (within the past 10 years), and a TB test (within the past year) prior to attending Loyola. Registration for classes may be held until proof of immunizations are presented. The Student Health Service provides these shots at a nominal cost.

Students living in the residence halls are required to present proof of personal health insurance on their housing contract. All international students must show proof of personal insurance to International Student Affairs.

Insurance can be purchased through the Student Health Insurance service that is endorsed by the university. The group plan covers the student for 12 months for a yearly premium and can be used for both illness and accidents. Plans for married students and families are also available. Brochures detailing the plan are available from Student Health Service. Registration and payment for insurance coverage is made directly to the insurance company. Phone: (504) 865-3326 E-mail: health@loyno.edu

The Loyola University Police Department (LUPD) is the full-time law enforcement agency for Loyola University and is primarily responsible for the protection of life and property. In addition, LUPD provides several specialized services for the campus community. The department is composed of state-commissioned and professionally trained police officers who, along with support personnel, work as a team to provide a safe campus on a full-time basis. All uniformed officers at Loyola are P.O.S.T. Certified and commissioned by the state of Louisiana as University Police Officers. Under the authority of Louisiana Revised Statute R.S. 17:1805, officers are empowered to enforce all local and state laws, and have the power of arrest while executing their duties on campus, and on all streets, roads, and rights-of-way, to the extent they are within or contiguous to the perimeter of Loyola’s campus. They are also authorized to obtain and execute search warrants and arrest warrants, both on and off campus, for all crimes committed on campus. All commissioned officers are authorized to carry firearms and must meet the minimum qualifications for firearms training set forth by the Louisiana P.O.S.T. Council. LUPD has cultivated and benefits from a positive and open working relationship with local and state police agencies, a relationship in which all agencies work very closely together to control campus crime and address specific problem areas, as needed.

In addition to enforcement duties, LUPD provides a number of free support services for its community members. These include:

  • shuttle services between Loyola’s two campuses;
  • coordination of "Provide-A-Ride" off-campus transportation for late-night hours, particularly weekends;
  • 24-hour escort service;
  • assistance with keys locked in vehicles and battery jumps;
  • property engraving;
  • campus lost and found headquarters;
  • self-defense training for women (RAD) (self-defense training for men is available through the RecPlex);
  • bicycle registration;
  • 911 bluelight emergency phones;
  • CCTV monitoring in both parking garages;
  • coordination and dissemination of area crime information for increased safety off-campus (BOLOs — Be On the Lookout);
  • numerous crime prevention brochures, education seminars, and statistical information; and
  • an annual neighborhood parent/youth bicycle safety rodeo.

In accordance with federal law (Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act), the University Police Department annually publishes and distributes a security report. This report is made available to members of the academic community and, upon request, to any applicant for enrollment or employment. The annual security report includes the following information:

  • current policies and procedures of the department for the reporting of campus crime;
  • occurrence of campus crime to the campus community;
  • policies regarding access to campus buildings;
  • the enforcement authority of Loyola University Police officers and their relationship to local off-campus police agencies;
  • outline of Loyola’s policies on possession, use, and sale of alcohol and illegal drugs; and
  • crime statistics as defined under this law for the last three (3) calendar years.

A copy of the most recent annual security report may be obtained by request. LUPD is open seven days a week, 24 hours a day, and is located on the first floor of Biever Hall, nearest the Freret Street garage. Phone: (504) 865-3434 (24-hour NON-emergency) E-mail: police@loyno.edu

The University Programming Board (UPB) is a student-run group that coordinates the educational, cultural, social, and recreational programs for the university community. Concerts, dances, films, lectures, and special events are some of its offerings. Joining UPB is a great way to meet new people and gain leadership skills. UPB is advised through the Student Activities Office. Phone: (504) 865-3622

Updated November 5, 2007