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Information Technology Overview

Information Management

  • Responsible for the development, maintenance and support of Loyola’s administrative systems including
    • Student Records (SIS)
    • Billing/Receivables (BRS)
    • Financial Reporting (FRS)
    • Human Resources (HRS)
    • Other administrative and student systems :
      • LORA
      • LOANS
      • CASH
  • Information Management is a team of 9 and is led by JoAnn Wellmeyer

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Computer and Network Services

  • Provides support for Loyola’s technology infrastructure which includes:
    • Loyola Mainframe Systems
    • Campus Network
    • Dial-in Access to campus
    • E-Mail System
    • Web
    • Library Catalog System
    • Internet Access (Loyola has a dedicated 100/mb connection to the internet.)
    • Campus firewall
  • Provides support for all telephone systems on campus. Services include:
      • Phone
      • Voice Mail
      • Auto Attendant
        • Call 865-3600 and say the department or persons name
  • Computer and Network Services is a team of 12 and is led by Joe Locascio

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Client Services

  • Client Services provides end-user support for the Loyola community including
    • Workstation setup
    • Hardware repair
    • Network Setup
    • Printer Setup
    • Operating System support (All Windows and Apple operating systems)
  • Client Services also supports all IT student computer labs on campus
    • Currently supporting 12 labs with over 300 workstations
    • Also supports all public computers in the Monroe Library
    • All IT Student Lab workstations are replaced every 3 years
  • Client services also staffs a campus-wide help desk from 8:30 – 4:45 Monday thru Friday.
    • Call 865-2255 (CALL)
    • Schedules and Dispatches for all Client Services work
  • Client Services is a team of 8 and is led by Paula Ruiz

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Distributed Systems

  • Distributed Systems provides support for Loyola’s server-based administrative systems including:
    • Recruitment Plus
    • Application Imaging System
    • Parking Plus
    • Alumni Mail
    • Campus-Card System
    • Exchange Server
    • Blackberry Enterprise Server
    • ITStor
    • Inquisite
    • LORA
    • Raiser’s Edge
    • Blackboard Test System
    • StudioAbroad
    • Atlas – International Student System
    • Astra – Classroom Management
  • Distributed systems is a team of 3 and is led by Lynnette Hess

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Updated June 1, 2009