Information Technology Overview
- Bret Jacobs is IT's Executive Director.
- Information Technology is part of the Division of Academic Affairs.
- Organization Chart
- Information Technology's team is organized into 4 functional units
Information Management
- Responsible for the development, maintenance and support of Loyola’s
administrative systems including
- Student Records (SIS)
- Billing/Receivables (BRS)
- Financial Reporting (FRS)
- Human Resources (HRS)
- Other administrative and student systems :
- Information Management is a team of 9 and is led by JoAnn Wellmeyer
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Computer and Network Services
- Provides support for Loyola’s technology infrastructure which includes:
- Loyola Mainframe Systems
- Campus Network
- Dial-in Access to campus
- E-Mail System
- Web
- Library Catalog System
- Internet Access (Loyola has a dedicated 100/mb connection to the internet.)
- Campus firewall
- Provides support for all telephone systems on campus. Services include:
- Phone
- Voice Mail
- Auto Attendant
- Call 865-3600 and say the department or persons name
- Computer and Network Services is a team of 12 and is led by Joe Locascio
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Client Services
- Client Services provides end-user support for the Loyola community including
- Workstation setup
- Hardware repair
- Network Setup
- Printer Setup
- Operating System support (All Windows and Apple operating systems)
- Client Services also supports all IT student computer labs on campus
- Currently supporting 12 labs with over 300 workstations
- Also supports all public computers in the Monroe Library
- All IT Student Lab workstations are replaced every 3 years
- Client services also staffs a campus-wide help desk from 8:30 – 4:45 Monday thru Friday.
- Call 865-2255 (CALL)
- Schedules and Dispatches for all Client Services work
- Client Services is a team of 8 and is led by Paula Ruiz
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Distributed Systems
- Distributed Systems provides support for Loyola’s server-based administrative systems including:
- Recruitment Plus
- Application Imaging System
- Parking Plus
- Alumni Mail
- Campus-Card System
- Exchange Server
- Blackberry Enterprise Server
- ITStor
- Inquisite
- LORA
- Raiser’s Edge
- Blackboard Test System
- StudioAbroad
- Atlas – International Student System
- Astra – Classroom Management
- Distributed systems is a team of 3 and is led by Lynnette Hess
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