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Code of Ethics

 

We are members of the National Association of Student Financial Aid Administrators ("NASFAA"), the Southwestern Association of Student Financial Aid Administrators and the Louisiana Association of Student Financial Aid Administrators.

All of our actions are bound by NASFAA's Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals. This updated statement was released by NASFAA on May 31, 2007.

 

Recent media reports have highlighted allegations of an array of problems in the student loan industry. Many families do choose to utilize federal and private, alternative loans to help with the cost of financing post-secondary education. Most of the problems highlighted in the media concern private, rather than federal student loans.

 

Staff in the Office of Scholarships and Financial Aid have always attempted to act in the best interest of our students and their families. In response to mandates outlined in the Student Loan Sunshine Act, we have adopted a Code of Conduct to define our relationship with student loan providers.

 

The following links are provided to supplement information for families concerned about this story:

Federal Student Loan Ombudsman - The Federal Student Aid Ombudsman of the Department of Education helps resolve disputes and solve other problems with federal student loans

Higher Ed Watch will be maintaining an online archive of news stories on this important issue

We want our students to be informed consumers. We have links to a number of online financial literacy resources in the Managing Your Money section on our website.

Families can find more detailed information on the loan application process in the Applying for Loans section on our web site for undergraduate and graduate and professional students.

Updated: September 9, 2008